Last updated: June 28, 2026
Thank you for using Aurora. This Refund Policy applies to purchases made directly through our website (aurorazone.app) via Paddle as our payment processor. For purchases made through the Apple App Store, Apple's own refund policy applies.
Aurora offers monthly and yearly subscription plans. By subscribing, you gain immediate access to premium features.
If you are not satisfied with your Aurora Premium subscription, you may request a full refund within 7 days of your initial purchase. To request a refund, contact us at support@aurorazone.app with your order details.
Subscriptions renew automatically at the end of each billing period. Renewal charges are non-refundable unless required by applicable law. To avoid being charged for the next period, cancel your subscription at least 24 hours before the renewal date.
You may cancel your subscription at any time through your account settings within the Aurora app, or by contacting us at support@aurorazone.app. Cancellation takes effect at the end of your current billing period — you retain access to premium features until then.
We reserve the right to decline refund requests if we determine that the refund policy is being abused (e.g., repeated purchase and refund of the same subscription).
If you subscribed via the Apple App Store, refund requests must be submitted directly to Apple. Visit reportaproblem.apple.com to request a refund from Apple.
For refund requests or questions about this policy, please contact us at:
support@aurorazone.app